The following terms and conditions (these "TERMS") govern the provision by IMEDIABIZ PTY LTD ("COMPANY") of the services and/or products with the customer (“CUSTOMER”).

By submitting the online order form, CUSTOMER hereby agrees to the following:

• CUSTOMER agrees that it is not the responsibility of COMPANY to provide support for solving programming and designing issues unless it is part of the contract with design and/or development division of the COMPANY.
• CUSTOMER agrees to pay for services rendered in advance of each service term.
• CUSTOMER agrees to be bound by the service term selected on the online order form or via applicable promotional codes.
• CUSTOMER agrees to a no-refund policy in advance. Setup fees and monthly service fees are non-refundable.
• For hosting packages, CUSTOMER failing to secure payment within 3 days of due date will incur service interruption and suspension of hosting services.
• For hosting packages, CUSTOMER failing to secure payment within 30 days of due date will incur service interruption and 25% late/restoration fees from your invoice total.
• For hosting packages, CUSTOMER failing to secure payment within 60 days of notice will incur service termination.
• For dedicated server services, charges will be incurred immediately at signup and are prorated by couple of days to allow for server provisioning and delivery.
• For dedicated server services, non-payment of services shall result in a 3-days notice of disconnection. All payment failures must be cured within 3 days of notice. Customers failing to secure payment within 3 days of notice will incur service interruption and AU$50 reconnection fee.
• For dedicated server services, Service cancellations must be submitted at least 14 days before your next monthly billing cycle.
• COMPANY is not responsible for data integrity on equipment reclaimed for non-payment.
• CUSTOMER agrees to adhere to the COMPANY Acceptable Use Policy.
• CUSTOMER agrees to adhere to the COMPANY Data Center Rules and Procedures.
• CUSTOMER agrees not to engage in activity that violates laws applicable to the service terms described herein.
• COMPANY reserves the right to discontinue service to any subscriber it deems, in its sole discretion, violates any condition of service including the Acceptable Use Policy, Data Center Rules and Procedures, and Terms of Services.